• Wednesday, December 3, 2025

We are excited to introduce our new Service Bot on Telegram.

The bot is designed to make many processes easier in the future and provide direct access to important service functions directly through Telegram. It serves as a fast and convenient companion for information, support, and upcoming features that will be added step by step.

✨ What you can do with the Service Bot

The bot already provides several useful functions that make managing your access easier. Many features you are familiar with from our web system are now conveniently available inside Telegram.

  • General Information – important notices, updates, and service announcements.
  • Outages / Tickets – quickly report technical issues.
  • Events & Subscriptions – information regarding events and subscriptions.
  • Search Live Events – find live sports and other events directly through the bot.
  • App Guides – helpful setup instructions for all supported devices.
  • Web Player – quick access to our web player.
  • New Uploads – overview of newly released movies and series.
  • Request Box – submit your movie requests directly to us.

This is only the beginning – the bot will continue to grow with additional features over time. All future updates will also be included in the detailed instructions.

ℹ️ Important note on how to access the bot

You will find the direct link to the bot and the bot’s name exclusively in our Knowledgebase article. Please make sure to use this article to open the bot and start using it correctly.

Open the guide in the Knowledgebase

⚠️ Test Phase & Feedback

The bot is currently in a test phase. Some functions are still being improved or expanded. If you notice any issues or have suggestions for improvements, we sincerely appreciate your feedback.