Our partner StreamTV has officially discontinued the former Forum and the customer chat. From now on, all communication takes place centrally through the new Telegram Service Bot.
This change provides higher anonymity, improved security, and a clear centralization of communication for faster and more efficient processes.
⚙️ Guide to the Telegram Service Bot
https://vennetv.net/knowledgebase/54/Telegram-Service-Bot-neue-Film---Wunsch
Forwarded message from StreamTV
❗ Important update & new features!
We have discontinued our Forum and customer chat and now provide all information, support, and updates exclusively through our Telegram Bot.
You can now submit your VOD requests – your movie and series suggestions are welcome!
Regular updates include:
- ⚙️ Outages & updates
- ???? Ticket system
- ???? Newly added VODs
- ???? News & live events
- ???? Guides
- ➕ And much more!
For support, please continue using our Telegram Bot: @STVkunden_bot
Stay tuned – we will keep you updated!
Your IPTV Team
ℹ️ What does this mean for you as a VenneTV customer?
1️⃣ Forum discontinued → communication via Service Bot
All content from the former forum (information, updates, VOD requests, etc.) is now handled centrally through the StreamTV Telegram Bot. You benefit from increased security, anonymity, and faster responses.
2️⃣ Regular VenneTV support remains unchanged
For account matters, renewals, new purchases, or payment issues, please continue using our shop ticket system:
https://vennetv.net
3️⃣ VenneTV continues to provide news & updates
Through our own Telegram channels, we will continue informing you about technical updates, new VOD content, promotions, and important notices – as usual.
✨ Conclusion
The StreamTV forum has been discontinued – but there is now a modern, secure, and efficient Telegram Bot. For everything related to your access, purchases, and renewals, VenneTV support remains available to you as usual.
