Articles

CAN I GET A REFUND?

⚠️ Refund Policy Notice Unfortunately, we cannot offer a refund. If you have a...
CAN I UPGRADE MY LINE AT ANY TIME?

ℹ️ Renewal Possible at Any Time Yes, you can renew at any time. With special...
DIFFERENCES BETWEEN RAW, SAT & CABLE, FHD & HD

✨ Explanation: RAW vs. FHD/HEVC and HD Channels RAW means "raw" – an unprocessed...
HOW LONG DOES IT TAKE UNTIL I RECEIVE MY ACCESS DATA?

✨ Issuing Your Access Data Issuing your access data:You will receive the data for...
How do I change the duration of my access?

ℹ️ Change Duration You can find instructions for this under Change Duration.

How do I renew my access?

ℹ️ Guide: Renew Access You can find the instructions on how to renew your access...
How do I transfer my access to the shop?

ℹ️ Transfer Access to the Shop If you did not purchase your access through our shop,...
I FORGOT MY IPTV / ACCOUNT DETAILS?!

❗ Important Notice ⚠️ If you have lost all your data (e.g., no IPTV username, no...
SECURITY

✅ Your privacy is important to us We do not store any customer data on our systems....
TIMESHIFT & CATCHUP

✨ Duration of Recordings Duration of recordings:3 to 7 days – depending on the...